Transaction monitoring / ENQUIRY

Your priorities.
A clear way forward.

Discuss financial-crime software for your bank or financial institution. Whether you need an existing product, a product enhancement or a tailored solution, we begin by understanding your requirements.

Send an enquiry
LET’S UNDERSTAND YOUR NEEDS

Start with the challenge.
Agree the right scope.

Tell us what you want to achieve, which product or solution interests you, and the scale at which your institution operates. We will review your enquiry, follow up to clarify your requirements, and discuss a suitable approach.

You do not need a complete specification to begin. A brief outline of your business need is a useful starting point.

ENGAGEMENT OPTIONS

The right fit.
Clear commercial terms.

Product access and additional work have different scopes. Your proposal will make the inclusions and charges clear before you commit.

Implementation and ongoing costs: Where setup, data migration, integration, training or additional support is required, the proposal will state whether it is included or separately charged. Any effect of customisation on recurring subscription or support charges will also be identified.

WHAT HAPPENS NEXT

From enquiry
to an agreed proposal.

A clear discussion before a commercial commitment.

You can also email [email protected] directly.

BEFORE YOU GET IN TOUCH

A few useful answers.

Is customisation included in the subscription?

Only the features, configuration and services stated in your agreed subscription scope are included. Changes beyond that scope require a separate assessment and quotation. Existing support obligations continue to follow your agreement.

How is the subscription determined?

We discuss the selected product, required capabilities, expected usage, deployment scope and support needs. Your proposal defines the applicable usage measure, limits and commercial terms.

Will we know the cost before additional work starts?

Yes. We will agree the additional scope, charges and delivery expectations with you before starting that work. Any proposed change to recurring subscription or support fees will be identified.

Do we need to share real customer data in the first enquiry?

No. Business context and approximate volumes are enough to begin the conversation. Any later need to exchange sensitive information must be addressed through an agreed, appropriate process.

KOTRAVANLABS

Welcome to KOTRAVAN LABS

Thank you for visiting. Discover our software solutions for banks and financial institutions, and how we can support your financial-crime prevention needs.

We look forward to connecting with you.